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3 Order
If you have a Samsung.com account, you can sign in to check your Order Status. If you do not have an account, you may call us toll-free at XXX-XXX-XXXX, seven days a week, 9 a.m.-9 p.m. EST with your order number. Once your order ships, you will receive a shipping notification that includes tracking information. You can track your shipment through the carrier using this information.
For any technical difficulties you are experiencing with your website, please call us toll-free at XXX-XXX-XXXX, seven days a week, 9 a.m.-9 p.m. EST, or email us
Placing an online order requires just a few steps: Select an item you would like to purchase, and then click the Buy Now button from either the quick view or product detail page. You can then choose to continue shopping or go directly to Checkout. Once you are finished shopping, click on Shopping Cart at the top right corner of page, and follow the Checkout steps. You will receive an email confirming your order that includes your order number.
3 Size Guide
To assist you in choosing the right size, we provide you with Brand specific size charts that can be found on our product pages. We understand that different brands and suppliers adopt different sizing systems and measurements, which is why we try our best to provide you customized size charts according to the brand you're browsing.
6 Payment
To get your ecommerce site up and running, pick from our Simple, Professional and Virtual Terminal ePayment solutions . You can start selling online easily with either a connection to our PayPage , a fully integrated and branded payment solution or a Virtual Terminal that will enable you to take payments securely from your computer, laptop, or mobile phone device.
Whether you have a basic website or you’ve spent time designing one, you’ll be able to accept card payments online easily. In fact there are only three things you need to be able to take cards online:
- A merchant account – this is an account specially set up to process card transactions
- A current business bank account
- A credit card machine , Virtual Terminal or online PayPageto facilitate payments
The great news is that we can help you accept online payment from debit and credit cards on your website. We have two options available to you:
- Start from scratch with our easy to use eShop in a Box . In five easy steps you’ll have a fresh new website and will be able to accept cards online as well as with PayPal.
- Opt for ePayment in a Box to use your current website design. Connect our PayPage to your website so you can accept card payments online quickly and easily.
Driving traffic to your site is a huge goal of marketing campaigns, but what good is traffic if you aren’t converting customers? Magento has a host of marketing tools that help to meet business goals like increasing average order values and customer lifetime value
FreeShipping.com offers free shipping rebates to all members when they have to pay a shipping fee. You can even use them to upgrade your shipping speed! Learn how you can get free shipping.
You also have the option to pay via PayPal, and can do so, without even creating a PayPal customer account. In order to do this, select PayPal as your preferred payment method during checkout, and at the end of the ordering process you will be directed to PayPal. If you are already a PayPal customer, you can log in with your user data and confirm the payment. However if you are new to PayPal and would prefer not to create an account, then simply select the option ‘Don’t have a PayPal account?’ (highlighted below) and you can confirm the payment as a PayPal guest.
At Our Store, you can easily and securely pay by card. We accept Mastercard, Visa, and American Express, in addition to Maestro, Solo, Visa Electron and Visa Debit cards.
2 Voucher
A PayPage is a specific page on your website (or connected to your site) that enables customers to buy your products or services.
On a PayPage the customer enters their card and payment details. The page then authorises these details and processes their transaction.
As all of the Cardsave PayPage solutions are fully PCI DSScompliant, you and your customers can be sure that the transactions on your site will run smoothly.
What could be more frustrating as a customer than to want to purchase something but being unable to find it? If your search functions leave something to be desired, you are missing out on valuable conversions. It can be tempting to install third-party search functions, but, if you know how to leverage them correctly, Magento’s search tools can be incredibly helpful for your customers.
5 Shipping and Delivery
To start trading online you will need an Internet MerchantAccount (IMA). These are easy to arrange and take just a few days to set up – though it will take longer if you decide to do it through your bank.
You will also need a form of PayPage , so you can accept debit and credit card payments securely online.
With Cardsave’s ePayment in a Box solution you will get an Internet Merchant Account as part of the package – whether you choose our Simple PayPage or our Professional PayPage .
Take a minute and think of all the things you can purchase online these days: books delivered online and stored in the cloud, clothing from a store in a different state, and even groceries delivered right to your door. For each of these purchases there is a specific tax law that needs to be applied. Luckily there are third-party partners who specialize in Magento and tax requirements. Read More
For more tax tips, check out this page.
Briteskies has been talking about B2B since before it was cool. In fact, Bill Onion has authored several articles that were published in 2011 for Multichannel Merchant, and we recently hosted an eCommerce Forum specifically on B2B alongside Magento. We even spoke at Magento Imagine about the topic as well. B2B should be treated with the same attitude as B2C. For more information check out our B2B Magento eCommerce page.
Yes, we do! Say hello to express delivery with DHL Express. For £4.95, your desired products can be with you within 1 day of your order leaving our warehouse if you order until midday. Simply select express delivery in the checkout when placing your order.
- Express delivery is now available for multi item orders. At the moment, in specific situations, this service may not always be available on all multi item orders. The service is also not available for partner products.
- We offer this service to addresses in England, Wales, Scotland and Northern Ireland. Express deliveries cannot be sent to pick-up points. We are unable to provide express delivery to some postcodes. Click here for a list of postcodes excluded from the express delivery option.
- Deliveries are made Monday to Friday, excluding bank holidays
- You can use the following payment methods: credit card, PayPal and gift vouchers
- Check the status of your expedited delivery by logging into your customer account
- If the DHL express courier doesn’t reach you on their first delivery attempt, they will leave a note in your letter box. Follow the instructions on the card to rearrange delivery with DHL
- If you place an order early in the day (before 12pm), you will receive your products 1 day after they leave our warehouse. The estimated delivery is displayed in the checkout when placing your order. For some postcodes delivery may take longer; you will be made aware of this at the checkout.
- If you would like to return an order made by express delivery, just follow the instructions in our returns section .
- If you return your items, the express shipping costs will not be refunded.
You can choose between two delivery methods: home delivery or delivery to a pick-up point.
Home delivery is the standard delivery option, with the parcel being delivered to the address of your choice. This could be your billing address or another address (such as your work address). You will have the option to specify this address during the order process.
As part of our partnership with Hermes, we are pleased to also be able to offer delivery to any Hermes ParcelShop of your choice from a UK-wide network. The ParcelShops are located in corner shops, supermarkets or newsagents near you and are open from early until late, usually at least six days per week, allowing you to collect your parcel at your own convenience. Once they have your parcel, you will receive an SMS notification – all you need to bring with you is some ID.
During the order process you will be given the option of home delivery or delivery to a ParcelShop. Both options are of course completely free of charge.
6 My Account
We know: your site is working well in Community, so why go through the hassle of moving to Enterprise? Magento Enterprise offers everything Community does and more. Check out these eight reasons to help you convince your boss to make the switch
Click on Login, which can be found on the top right-hand corner of your screen. Enter your email address under 'I am a new customer' and click on 'Next'. Please complete all fields marked with an asterisk *. As stated in our privacy policy, we do not forward your personal data to third parties. Once you have completed the registration, you will receive a confirmation email. We suggest that you check the information in this email carefully, making sure it is correct. To confirm your registration click on the link provided in the email. Once your registration has been confirmed, you can login and start shopping. If the address you want your order delivered to is not the same as your billing address, please also provide your delivery address. If not your order will be sent to your billing address.
The support is provided for our free products but fee will be required. There are 2 types of support package for you to choose: 1 month or lifetime. The amount of supporting time depends on the type of package that you purchase.
It is a long established fact that a reader will be distracted by the readable content of a page when looking at its layout. The point of using Lorem Ipsum is that it has a more-or-less normal distribution of letters, as opposed to using 'Content here, content here', making it look like readable English. Many desktop publishing packages and web page editors now use Lorem Ipsum as their default model text, and a search for 'lorem ipsum' will uncover many web sites still in their infancy. Various versions have evolved over the years, sometimes by accident, sometimes on purpose (injected humour and the like).
If you have correctly entered all your information and are unable to complete the checkout process, we may need further information for our security check. Please call us toll-free at XXX-XXX-XXXX, seven days a week, 9 a.m.-9 p.m. EST to verify your information so we can process your order.
4 Newsletter
Goals! Before you start anything decide – in writing – on the overall goals of your site and how you will measure success. If your team does not agree on this first step, the design process will be a mess and you will ultimately have no clear indicator of a successful project. Once that is completed you can plan for the remaining components: target audience, the level of personalization your technology supports, content plan, user experience, mobile and other channel availability, third party add-ons needed to support your site, and whose help you need to turn your strategy into reality.
There comes a time in the lifecycle of every site to evaluate where it is heading or find new strategies to fight stagnation in sales. This can be a very stressful time, filled with doubt and anxiety. Given what can happen if your eCommerce site does not work correctly, deploying or replatforming a site is not a project to be taken lightly. Success depends on having a well-developed roadmap and a partnership with the right consultant. Here are our team’s suggestions of a few things you can do to prepare for your eCommerce project.
You can either unsubscribe using the link in the newsletter (top or bottom) or directly in your account by clicking on 'Newsletter Unsubscribe'. You are also welcome to contact our customer service. Important: Please do not mark these emails as spam, as this may also block the delivery of other important emails from Our Store(order confirmation, etc.).
Our subscribers receive a newsletter twice a week containing the latest hot topics and news. In addition, our subscribers receive a newsletter supplement on a special topic regarding the latest fashion each Tuesday. We will be sure to keep you up to date with any special promotions too!
2 Policy
When it comes to third-party systems, you can theoretically connect as many as you’re willing to pay for. As long as you are going through the API, you can add as many systems as you need for things like CRM, ERP, shipping, promotions or rewards, search solutions, or marketplace extensions.
Modules, however, are different than systems. Because they are made in a vacuum with no regard for other modules, best practices suggest limiting the number of modules to 10 or 15 maximum. If each of those modules affect a different aspect of your site, you should be fine. If you have more than one module for a specific function, such as promotions, you start running into problems. Your best option for incorporating modules is to leverage a customization through a certified partner.
There’re several ways available for you to easily get our support: As soon as you encounter a problem, you can submit a ticket which is going to be processed in high priority at our support helpdesk. In this ticket, please provide full information of your site (FTP account, admin access), the trouble that you have (replicate the steps, screenshots…) or your request. This is the best way to solve all the issues related to technique as we can carefully review your site to find out the best solution. Furthermore, we will notify you the up to date status of your issue every day until it’s solved 100%. The other way is to email us at support@magestore.com and let us know your issue. Besides, you can contact us on livechat in our working time (from 7:30 am to 4:30 pm from Monday to Friday - GMT+7). However, please take notice that for technical problems, we are unable to fix them for you immediately right on livechat. We just can take your information to review your site, understand more your request and contact you later through email.
3 Installation
Magento Commerce is an open source ecommerce platform that has grown to be the number 1 player in the open source eCommerce market.
For the third year in a row, Magento has powered more Internet Retailer Top 1000 merchants than anyone else—more than double the amount of any other provider.
If you are planning to build an eCommerce store, you should seriously consider Magento as one of your options. If you need support from an eCommerce agency, we can recommend you the best in various regions of the world.
If you have a Samsung.com account, you can sign in to check your Order Status. If you do not have an account, you may call us toll-free at XXX-XXX-XXXX, seven days a week, 9 a.m.-9 p.m. EST with your order number. Once your order ships, you will receive a shipping notification that includes tracking information. You can track your shipment through the carrier using this information.
If you are using a custom theme for your website, our developers will customize extensions, assuring that it will work well with your theme. This customization is totally free. Please send all your requests to our email address: landofcoder@gmail.com
3 Vouchers
For vouchers from campaigns in our newsletter, magazine etc.:
- Only one voucher can be redeemed per order. Promotional vouchers can however be used in combination with credit from a gift voucher
- Please check the expiry date of your promotional voucher
- Certain vouchers cannot be used to purchase discounted items
- Vouchers may only be valid for particular brands and categories
- Vouchers may have a minimum order value
- Vouchers can only be redeemed once
- If you send goods back, we reserve the right to not renew the validity of your promotional voucher.
- Vouchers may only be redeemed retrospectively until the parcel has been delivered.
In the case of products being purchased with a promotional voucher, we reserve the right to fund you the original price of the product or products you keep, if – due to a cancellation – the total value of the product or products you kept falls below the value of the promotional voucher.
The procedure is the same for both promotional vouchers and gift vouchers:
- Once you have chosen your products and placed them in your shopping bag, proceed to the checkout to complete your purchase.
- Now choose your payment method. On this page, you can also enter your promotional voucher code. Click on Redeem to use your discount. (If you forget to enter it here you will have another chance during the checkout process, before you complete your purchase).
- The discount amount is automatically deducted from the total order value.
- Click on 'Next' to see a summary of your order. If necessary, you can still amend your order at this stage.
- If you change your mind, you can delete your voucher code, either on the ‘Payment Method’ page or on the ‘Place Your Order’ page. Just click on the cross to the left of the discount.
The procedure is the same for both promotional vouchers and gift vouchers:
- Once you have chosen your products and placed them in your shopping bag, proceed to the checkout to complete your purchase.
- Now choose your payment method. On this page, you can also enter your promotional voucher code. Click on Redeem to use your discount. (If you forget to enter it here you will have another chance during the checkout process, before you complete your purchase).
- The discount amount is automatically deducted from the total order value.
- Click on 'Next' to see a summary of your order. If necessary, you can still amend your order at this stage.
- If you change your mind, you can delete your voucher code, either on the ‘Payment Method’ page or on the ‘Place Your Order’ page. Just click on the cross to the left of the discount.
9 Magento SEO Questions
Magento’s rewrite engine is known for causing SEO issues, with the numbers being appended to URLs being the most common one. The URLs are created when Magento thinks that the URL is already in use or has been used in the past – uploading via CSV can cause this issue because you’re essentially over-writing the existing URLs.
There’s also an error in a recent Magento Enterprise release that causes a lot of these issues.
When you come up against this issue, you need to work with your developer to clean up the rewrites in place, so basically removing anything unnecessary and replacing lots of individual redirects with more efficient rewrite rules.
Layered / faceted navigation is probably the most common Magento SEO issue and it’s also probably the most detrimental.
I would recommend instead using the noindex, follow meta robots tag, which tells search engines not to index the pages, but to still follow the links. You should still have the canonical tag, however I’ve seen very few cases where it’s prevented over-indexation issues when it’s not been added from the start. I’ve also seen plenty of cases where the canonical tag has been implemented from day one of an ecommerce launch, however the pages have still been indexed and lead to duplicate content issues.
In the event that you’re having issues with crawl budget, I would recommend using the robots.txt to block the pages.
I’ve not seen any benefits of Magento Enterprise over Community from an SEO perspective. The only thing that could arguably be considered is that EE has caching out of the box, so might be faster – but this can be achieved with CE too and is unlikely to make any difference.
The trailing slash canonical issue is one of the most talked about technical SEO issues with the Magento platform, as most URLs on Magento sites render with or without a trailing slash – meaning there are two versions of each page. This generally becomes a problem when large sites have links pointing to both versions, which can lead to both pages ranking and also means the link value is split between two pages.
The obvious choice with the trailing slash issue is to apply a rewrite rule, however whenever I’ve tried this I’ve always had an issue somewhere (checkout, admin etc). I use MageSEO to assign a primary URL suffix (either / or no /), which then ensures that the canonical tag points to that suffix on all pages across the website.
I personally really like BazaarVoice, because it provides a lot of customisation options and has some really advanced functionality. That said, BazaarVoice is quite expensive and it’s subscription-based.
The default Magento module is actually quite good, although you might want to use additional module or work with your developer to get more from it.
BazaarVoice also has schema support, making it easier to get the ratings schema appearing on your product listings.
In the SEO configuration settings (catalog > search engine optimisation) you can choose whether to serve category paths in product URLs – this is the main thing you need to consider for product URLs. I would recommend using top-level product URLs (eg: domain.com/product.html rather than domain.com/category/sub-cat/product.html) as this will prevent the product being duplicated if it’s featured in more than one category.
Session IDs are very common with Magento and they can cause severe duplicate content issues, as there’s no limit to the number of duplicated URLs that can be generated. Session IDs are used to track a user’s session and they’re usually generated via the checkout, to track what items have been added to cart. A session ID will be appended to the end of URLs, here’s an example: domain.com/page?__SID=df23n54jtklg.
The best way to deal with this is to properly fix the issue, which will require development resource. If you’re not in a position to fix this, I would recommend blocking the URLs via the robots.txt or assigning meta robots rules (noindex, follow) – I would also recommend providing instructions to Google via the parameter handling options in Google Webmaster Tools.
You should also block you checkout pages so that crawlers won’t access pages with the session ID appended to the end of the URL.
It’s quite common for secure pages to be indexed, however they’re generally just duplicate versions of the non-secure pages, unless you’re using the https protocol across your website. The best ways around this is to either canonicalise https pages to the http equivalent or add a robots.txt file to the https version of the website and disallow certain pages or all.
2 Developers
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